All Categories ​>​ ​Selling

Selling

Can I sell on AptDeco if I'm not in NY?

AptDeco is currently available in New York City metro area including New Jersey, Long Island, Westchester and the Hudson Valley and Connecticut. You’re able to sell from any of those areas. We’ll get…

Updated 2 months ago by Reham

How and when do I get paid?

We use Stripe as our payment provider, which is a certified PCI Service Provider Level 1 - the most stringent level of certification available in the payments industry. Your information is kept confi…

Updated 1 month ago by Reham

How can I sell faster?

The first step to increase your chances of selling furniture is to have a complete listing. That means having great pictures, providing complete descriptions, and pricing your items competitively usi…

Updated 2 months ago by Reham

How do I edit my listing?

You can edit any information in your listing including, pricing, description, photos, etc. To edit your listing, just sign in and go to your selling dashboard. Once you’re there, scroll to the item y…

Updated 2 months ago by Reham

How do I list an item?

Creating a listing is easy! Click on ‘Sell My Stuff’ at the top of this page and follow the prompts. When listing, you'll be asked to add pictures of your item, provide details and a brief descriptio…

Updated 1 month ago by Reham

How do I price my furniture?

Real talk: furniture loses up to 60% of its value once it leaves a store. We know, the truth hurts. We advise pricing your items at at least 50% off their original cost. You can visit our Furniture C…

Updated 1 month ago by Reham

I received a purchase request but it cancelled, what do I do?

If you've received a purchase request and you weren't able to confirm it within the 24 hour period, let us know and we’ll reach out to your buyer to see if we can reinstate the sale.

Updated 2 months ago by Reham

I saw other mattresses on the site. Why can't I sell my mattress on AptDeco?

AptDeco only sells brand new mattresses by The White Label Mattress. We don't allow selling used mattress on our website since it's not legal to deliver/ facilitate the exchange of used mattresses wi…

Updated 2 months ago by Reham

I've sold an item. What's next?

Congratulations! Once a buyer purchases your item, your furniture will be marked as ‘Sold.’ We’ll send you alerts via email and SMS asking you to confirm your sale. Unsure how? Check out this short v…

Updated 1 month ago by Reham

My item is no longer available. How do I remove my listing?

To remove your listing, just sign in and go to your dashboard. Once there, scroll to the item you're trying to remove and click on ‘Select Action’ and ‘Unpublish’. Unpublishing your item once it’s no…

Updated 2 months ago by Reham

What is AptDeco's selling fee?

Listing is free on AptDeco. When you make a sale, we charge a fee based on the category, brand and selling price of your item. The exact amount is displayed right before publishing an item on the sit…

Updated 2 months ago by Reham

What is AptDeco’s Cancellation Policy?

All sales are final on AptDeco, which applies to both buyers and sellers. Please make sure your item is available before confirming a purchase request. Canceling a sale after having confirmed the pur…

Updated 2 months ago by Reham

What items can I sell on AptDeco?

We allow new and pre-owned home furnishings and accessories that are clean, usable, and accurately represented. We do not allow the sale of the following items for the specified reasons below: Hygien…

Updated 2 months ago by Reham

Why is cancellation prohibited?

As a seller, when you confirm your purchase request, the buyer stops their search for the perfect piece. They have already waited up to 24 hours to make sure that they are going to receive your furni…

Updated 2 months ago by Reham