Can I shorten my time window?

Unfortunately, at the moment we cannot promise a shortened window given NYC traffic. We would suggest that you ask a friend, neighbor, or member of building staff to help cover a part of the window just in case. We're happy to leave smaller items with your doorman (if that's ok with you!)

Our delivery team notifies customers 15 - 45 minutes in advance before arrival via text, which should help you to plan appropriately.

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