What happens after I submit a purchase request?

Once you submit a purchase request, we’ll notify the seller. Your payment is authorized, but held in escrow pending the seller’s confirmation. The seller has 24 hours to confirm your purchase. Once the seller confirms, we'll process your payment. If the seller doesn’t confirm the request on time, we'll cancel the sale and release the hold on your account. You’ll be refunded in full. 

After checkout, you’ll propose three possible delivery dates and times to the seller. Once the seller confirms the sale request, they can either confirm one of the dates you selected or propose additional pickup/delivery dates. Once both parties are in agreement, we’ll proceed to schedule the pickup and delivery on our system.

If you choose to pick up an item yourself, we’ll provide you and the seller with each other’s contact information once the sale is confirmed. You'll coordinate from there.

Checkout our how AptDeco works page for more details.


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